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Introduction

Welcome to Running Station Online Store. The following terms & conditions apply to all visitors or users of this website. By using our website, you agree to be bound by these Site Rules. We strongly advise that you read these Site Rules carefully.


Product

We will attempt to be as accurate as possible. However, there may be inaccuracies, typos, or errors that may be related to product photos, descriptions, prices, and availability. We do not guarantee the completeness and accuracy of any information on our website. All features, specifications, prices and availability of our products and services are subject to change at any time without prior notice.


Color & Size

Color of products may varies due to studio lighting used and please allow 20% of color variation in real product as compared to actual products. It may appear darker or lighter. Exchanges due to this reason will be charged a processing fee.

There might be +/-0.5 inches differences in the measurements given due to the different stretchable quality of the material. Please do check the measurements given in our products and compare with your existing dresses for best fit. Otherwise please email us your stats to gauge your best fit.


Order & Purchase

All sales are final after your order is processed. Cancellation, changes of design, quantity, color and/or size will not be allowed. Please review your order carefully before you submit your order or payment to us.


Payment

For payment made using Paypal, payment notification will be automatically sent to us. For Manual Bank Transfer (ATM Transfer/Cash Deposit/Online Transfer), we will NOT process your order until we receive your payment notification. You may e-mail us at [email protected] or WhatApps us at +6018-7944090 to notify your payment.


Shipping & Delivery Information

All orders are delivered by Pos Malaysia/PosLaju courier services. Free shipping is available for orders within Malaysia. Estimated delivery time is approximately 5 to 10 working days (Exclude Sat, Sun & Public Holiday) after payment made for shipment within Malaysia, for overseas shipment will take 7 to 15 working days. Shipping and delivery may be longer subjected to custom clearance and individual country local delivery speed and may vary due to product availability. You are also responsible to notify us before you place your order if you have a deadline to receive your consignment. We shall bear no responsibility for any issue caused due to delay after the order is processed.


Exchange / Return Policy

Under normal circumstances, we do not offer exchange or return. Only product(s) with defects, wrong colour and wrong size items sent by Running Station can be exchanged. Slight variation of size and/or color is not considered a defect. Exchange request must be submitted within 3 working days upon parcel received.  Items must be in its original condition (tag intact, unworn, unwashed and unaltered). Exchanges for articles which do not meet all mentioned conditions will be duly declined. All items are not to be soaked. If color runs due to this reason, item/s is strictly not returnable.All returns which do not meet the above-mentioned criteria will be strictly declined and forfeited. The returned item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Please keep the tracking code with you in case we shall need them for reference.We will get back to you once a return item is received by us and will email you the new tracking number for the exchange item. All the return shipping cost is borne by buyer. In case of refund, all refund(s) will be credited to your personal account within 1-3 working days. 


Modification

We reserve the rights to change the Site Rules on our website at any time without prior notice. Please visit these pages as often as you wish. Changes to the Site Rules will be effective at the time they are posted.

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